Privacy policy

Protection of personal data according to the RGPD
INNOVA FOOD & PHARMA SOLUTIONS, S.L., in application of current legislation on the protection of personal data, reports that the personal data collected through the forms of the website: https://innovafoodpharma.com, are included in the specific automated files of users of the services of INNOVA FOOD & PHARMA SOLUTIONS, S.L..

The collection and processing of personal data aims to maintain the business relationship and the performance of tasks of information, training, advice and other activities of INNOVA FOOD & PHARMA SOLUTIONS, S.L..

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

INNOVA FOOD & PHARMA SOLUTIONS, S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (LOPDGDDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: info@innovafoodpharma.com or to the following address: C/ Isabel Colbrand, 6, 5º , C.P. 28050 – Madrid (Madrid).

The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating changes to INNOVA FOOD & PHARMA SOLUTIONS, S.L..

Purpose of the processing of personal data:
For what purpose will we process your personal data?

In INNOVA FOOD & PHARMA SOLUTIONS, S.L., we will treat your personal data collected through the Web site: https://innovafoodpharma.com, with the following purposes:

Sending commercial information and newsletters about new services offered on the website and the sector.
Providing the information requested by the user through the contact form.
We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.

Legitimation:
The processing of your data is carried out on the following legal bases that legitimise the same:

The request for information and/or the contracting of the services of INNOVA FOOD & PHARMA SOLUTIONS, S.L., whose terms and conditions will be made available to you in any case, prior to a possible contract.
The free, specific, informed and unequivocal consent, while we inform you by making available to you this privacy policy, that after reading it, if you agree, you can accept by a statement or a clear affirmative action, such as marking a box provided for this purpose.
In the event that you do not provide us with your details or you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.

Recipients:
The data will not be communicated to any third party outside INNOVA FOOD & PHARMA SOLUTIONS, S.L., unless legally required.

Data collected by users of the services
In cases in which the user includes files with personal data on shared hosting servers, INNOVA FOOD & PHARMA SOLUTIONS, S.L. is not responsible for non-compliance by the user of the RGPD.

Intellectual property rights https://innovafoodpharma.com
INNOVA FOOD & PHARMA SOLUTIONS, S.L. is the owner of all rights of copyright, intellectual property, industrial, «know how» and all other rights relating to the contents of the website https://innovafoodpharma.com and the services offered in the same, as well as the programs necessary for its implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the https://innovafoodpharma.com website, other than for strictly private use, is not permitted without prior written consent.

Intellectual property of the software
The user must respect the programs of third parties made available by INNOVA FOOD & PHARMA SOLUTIONS, S.L., even if they are free and/or publicly available.

INNOVA FOOD & PHARMA SOLUTIONS, S.L. has the necessary rights of exploitation and intellectual property of the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information of monitoring of the service, except for the rights and licenses necessary for the fulfilment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfilment of the contract, the user will need written authorization by INNOVA FOOD & PHARMA SOLUTIONS, S.L., being prohibited to the user to access, modify, view the configuration, structure and files of the servers owned by INNOVA FOOD & PHARMA SOLUTIONS, S.L., assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct result of a negligent or malicious action on his part.

Intellectual property of the hosted contents
The use contrary to the legislation on intellectual property of the services provided by INNOVA FOOD & PHARMA SOLUTIONS, S.L. is prohibited and, in particular:

The use that is contrary to Spanish law or that infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of INNOVA FOOD & PHARMA SOLUTIONS, S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
The cracks, serial numbers of programs or any other content that violates intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain’s mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.

The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify INNOVA FOOD & PHARMA SOLUTIONS, S.L. by the expenses that generated the imputation of INNOVA FOOD & PHARMA SOLUTIONS, S.L. in any cause whose responsibility was attributable to the user, including fees and expenses of legal defence, even in the case of a non-final court decision.

Protection of the hosted information
INNOVA FOOD & PHARMA SOLUTIONS, S.L. makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the full replacement of the data deleted by users, since such data may have been deleted and/or modified during the period of time since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by INNOVA FOOD & PHARMA SOLUTIONS, S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to INNOVA FOOD & PHARMA SOLUTIONS, S.L..

Commercial communications
In application of the LSSI. INNOVA FOOD & PHARMA SOLUTIONS, S.L. will not send advertising or promotional communications by e-mail or other means of electronic communication equivalent that previously had not been requested or expressly authorized by the recipients of the same.

In the case of users with whom there is a prior contractual relationship, INNOVA FOOD & PHARMA SOLUTIONS, S.L. itself is authorized to send commercial communications relating to products or services of INNOVA FOOD & PHARMA SOLUTIONS, S.L. that are similar to those that were initially contracted with the client.

In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the customer service channels.

REV: 20.3009